Communication in Organisation for Emotion - MyAssignmenthelp.com

Question: Discuss about theCommunication in Organisation for Emotion. Answer: Introduction: Interpersonal communication is the way people exchange information and communicates with each other. It is the way one exchanges his or her feelings, emotion and meaning through verbal or non-verbal means. Face to face communication is the best suitable communication means to communicate with people. However, in the contemporary situation of technological advancement, the communication process has become more linear and easier (Knapp et al. 2014). The purpose of this report is to identify the communication issues identified in an organization and analyze the issue with respect to a number of communication models and theories. Based on the analysis, certain recommendations will be made that would help the restaurant to combat against the challenges that the organization is facing in the contemporary time. Communication Issue Identified: The interviewer revealed that he is the owner of a hotel and he is responsible for all kinds of activities that take place in the hotel. However, he is not the only member but there are three other partners of the business as well. They have 5 restaurant in the country branched in Sydney and Canberra. Therefore, the responsibility for them is huge. In order to get the work going on, it is equally important to carry out communication in the right way and on a regular basis. However, the issue that has been identified in the lack of proper communication in the organization that at times leads to the situation where the organizational activities hamper. In addition to this, lack of proper communication also creates major dispute among the members as well. Methodology of the Research: The methodology selected for the purpose of this study is both primary research and secondary research. For the secondary research, the findings of the study rely on the relevant concepts and theories of interpersonal communication. Deductive research approach has been undertaken for the purpose of carrying out the study because the research is based on the already existing theories and concepts on interpersonal communication (Taylor et al. 2015). The analysis research design has been selected where an in depth analysis of the existing theories have been conducted in order to understand the perspective of the theories (Flick 2015). For the primary research, interview has been taken of a restaurant owner. The interview was the main element of the research based on which the complete discussion has to be made. Thus, a mixed research methodology has been undertaken for the purpose of the research. Relevant Theories: As stated by Fussell and Kreuz (2014), for the success of the organizational activities, it depends on communication among the people. If the scenario of the organization facing communication issues is taken into consideration, it has to be said that the partners of the organization do not live in the same place and thus, there remains the chance that communication issues would occur (Goodboy and Kashy 2017). In this respect, the Uncertainty Reduction theory can be discussed. According to this theory, it is important to communicate with people in order to reduce uncertainty among the people (Berger 2014). The theory asserts that at the time of interaction, people need to gain information. In order to predict the behavior of the people, it is important to communicate with them. If the communication process is not developed in the right manner, there might take place certain cognitive stress as well. Relational dialectics is the interpersonal communication theory that highlights the relationship between two contrary personalities. It is the value based version of the philosophical dialectics. According to this theory, there are a number of assumptions that are undertaken during the communication process (Connor et al. 2016). It is an important point of consideration that contradiction in the communication is a common phenomenon and the process of communication should focuses on the part that would create better opportunities for the people to communicate with each other. Findings: As it has been evident from the interview that the partners of the organization do not reside at the same place and this is the reason that at times, they face communication issues. As evident from the intercultural communication theory as well, it is important to communicate properly in order to avoid any kind of uncertainty in terms of behavior or cognition. Therefore, it is highly recommended to improve the interpersonal communication with the people of the organization. As argued by Mojzisch et al. (2014), that in order to carry out effective communication in the organization, it is equally important that the members should also have the proper inter personal communication skills as well. Interpersonal communication skills enable a person to communicate with others easily and reduce the chances of any uncertainty that creates problems and issues in an organization. Interpretation and Analysis: With the overall analysis, it can be said that the business of the hotel has been running smoothly but there are certain lack of communication that is creating hindrance in achieving the major organizational goals and objectives (Guerrero 2014). Therefore, the partners need to focus on the communication process. Major organizations always focus on the communication that takes place in an organization. Therefore, it shall be the primary concern for nay organization. In the process of communication, contradiction is also common but it shall depend on the individuals to consider the various factors that actually hamper the overall communication activities. It is expected that if the organization undertakes the right approach, it would prosper in its organizational functions. Conclusion: It has been clearly evident that the organization has been doing well in terms of its business. However, at many times they face communication related issues because the partners of the hotel reside in different places that make it challenging for them to communicate with each other. A detailed analysis on the major communication theories and models has also been conducted. It has been found that major scholars and researchers have the similar view that one of the major components of organizational activity is high level of communication and it is when one fails to communicate properly, the organization has to suffer. Therefore, keeping the various situations into consideration, certain useful recommendations can be made. Recommendations: It has been found that the people of the organization have organized themselves well considering the situation. However, at times the partners face communication issues. Therefore, certain recommendations can be made in this respect. Primarily, it is important that the members call for meetings at least once in a week. For this purpose, video calls and conference methods can be used. Each of the members is responsible for presenting their point of view towards a particular issue. It is when the members clear out their part of concern it is expected that others would participate in the communication process and a particular decision can be made. Aaprt from meetings, it is important that whatever steps one take, that should be communicated to other partners as well in the least possible time to avoid any kind of confusion among them. The partners could frame a companys policy related to the communication that each of the partners should have to communicate irrespective of any kind of i ssue and that if any member fails to attend the meeting without proper reason, the person can be penalized as well. References: Berger, C.R. ed., 2014.Interpersonal communication(Vol. 6). Walter de Gruyter GmbH Co KG. Connor, P., Harris, E., Guy, S., Fernando, J., Shank, D.B., Kurz, T., Bain, P.G. and Kashima, Y., 2016. Interpersonal communication about climate change: how messages change when communicated through simulated online social networks.Climatic Change,136(3-4), pp.463-476. Flick, U., 2015.Introducing research methodology: A beginner's guide to doing a research project. Sage. Fussell, S.R. and Kreuz, R.J., 2014.Social and cognitive approaches to interpersonal communication. Psychology Press. Goodboy, A.K. and Kashy, D.A., 2017. 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